Privacy Policy私隱政策
This policy explains how Amoy Technology handles personal data in connection with this website and its online services. Individual products or customer agreements may provide additional privacy information.本政策說明安美科技如何處理與本網站及其網上服務有關的個人資料。個別產品或客戶協議可能提供額外的私隱資料。
1. Information We Collect1. 我們收集的資料
We may collect information you provide when you contact us, request services or use a chatbot, such as contact details and conversation content. Our systems may also record technical information, including IP addresses, pages visited, session identifiers and request logs.當您聯絡我們、查詢服務或使用聊天機器人時，我們可能收集您提供的資料，例如聯絡資料及對話內容。我們的系統亦可能記錄技術資料，包括 IP 地址、瀏覽頁面、工作階段識別碼及請求紀錄。
2. How We Use Information2. 資料用途
We use information to respond to enquiries, provide and operate services, maintain records, protect and improve our systems, and meet applicable legal obligations. Where required by law, we will obtain your consent before using your personal data for direct marketing.我們使用資料以回覆查詢、提供及營運服務、保存紀錄、保護及改善系統，以及履行適用法律責任。如法律要求，我們會在使用您的個人資料作直接促銷前取得您的同意。
3. AI and Service Providers3. AI 及服務供應商
Chatbot messages may be recorded and sent to an AI provider to generate a response. We may share information with service providers where needed to operate our services, or disclose it when required by law. Providers may process data outside Hong Kong. Please avoid submitting sensitive personal or confidential information through the chatbot.聊天機器人的訊息可能被記錄及傳送至 AI 供應商以產生回應。我們可能在營運服務所需時與服務供應商分享資料，或按法律要求披露資料。供應商可能在香港以外地方處理資料。請避免透過聊天機器人提交敏感個人資料或機密資料。
4. Cookies and Local Storage4. Cookies 及本機儲存
We may use cookies and browser storage for functions such as sessions and language preferences. You can manage these through your browser settings, although some features may not work properly if they are disabled.我們可能使用 cookies 及瀏覽器儲存功能，以支援工作階段及語言偏好等功能。您可透過瀏覽器設定管理這些功能，但停用後部分功能可能無法正常運作。
5. Security and Retention5. 保安及保留期限
We take reasonable steps to protect information against unauthorized access, loss or misuse, but no system can guarantee complete security. We retain personal data for as long as needed for the purposes described above or as required by applicable law.我們採取合理措施保護資料，防止未經授權的存取、遺失或濫用，但沒有系統能保證絕對安全。我們會在上述用途所需的期間內，或按適用法律要求，保留個人資料。
6. Your Rights and Choices6. 您的權利及選擇
Subject to applicable law, you may request access to or correction of your personal data. You may also contact us about deletion or object to direct marketing. We may need to verify your identity before handling a request.在適用法律規限下，您可要求查閱或更正您的個人資料。您亦可聯絡我們提出刪除資料的要求或反對直接促銷。我們處理要求前可能需要核實您的身份。
7. Third-Party Sites and Changes7. 第三方網站及政策變更
Third-party websites and services have their own privacy practices. We may update this policy by publishing a revised version on this website.第三方網站及服務設有自己的私隱做法。我們可在本網站發布修訂版本以更新本政策。
8. Contact8. 聯絡我們
For privacy questions or requests, contact info@amoy-tech.com.如有私隱相關問題或要求，請電郵至 info@amoy-tech.com。